Frequently Asked Questions

Everything You Need to Know on One Page

Read through our FAQs to learn all the EPIC details of the awards.

Where do I access the entry form?

Click on Entry Forms at the top of the page.  Click on the appropriate form, either Customer, Partner, or Individual.  From there, simply register on the website to view the application form.

How do I submit an EPIC entry?

We encourage all entries be submitted online. Judges will review and score all entry forms through a web portal. Entry forms submitted in PDF or Word documents will be accepted, but will be copied and pasted into an online form by a third party for judging. EPIC cannot be responsible for accuracy or completeness of any entry that is not submitted online.

What is the deadline to submit entries?

All submissions must be received by midnight U.S. Pacific Time on Wednesday, May 25, 2016.

Who fills out the forms?

Customers can enter themselves or be submitted by alliance partners (Independent Software Vendor (ISV) or Global Integration and Consulting Partner (ICP)).  If a partner firm wants to make a submission naming a customer, they must have permission from that customer to do so.

What are the category descriptions?

Customer Categories

  1. Analytical Excellence: Solutions that improve business decision making by increasing the accuracy or speed of business insights, and by delivering measurable improvements in revenue, organizational performance and/or productivity. Entries may describe analytic solutions that are based on customer data, operational data, and/or financial data, and/or deliver actionable insights based on multiple data sources, platforms, applications or tools, or on multiple types of data.
  2. Big Data Excellence: Winners in this category are doing groundbreaking work to deliver business outcomes using big data and BI technologies and techniques. They have achieved a known competitive advantage through the effective capture, management, mining, and analysis of large volumes of unstructured data sets. Successful projects, for example, will have enabled business agility and enhanced decision making by providing visibility into critically important internal performance metrics or insights into important trends.
  3. Customer Insights and Engagement: Solutions that deliver customer insights from any channel and help drive customer engagement, response, or loyalty; implementations that optimize marketing programs and processes across channels; initiatives that use technologies such as real-time load, mobile access to information by customers or employees, real-time analysis of sales or service data to create a 360-degree view of the customer and improve business results.
  4. Innovation and Leadership: This category honors a top Technologist or Business Leader (CIO, CMO, vice president or director) who generated a positive impact on their organization, leading integration of business and IT and the application of Teradata technology to improve his or her company’s business performance. This nominee enabled breakthrough success by implementing innovative solutions to business problems to drive business results in cost-effective ways.
  5. Integrated View of the Business: Solutions that break down silos to deliver insights by connecting disparate systems, data sources and/or data structures across an organization. These implementations deliver an integrated view of the business that results in true business intelligence, new business opportunities, and performance improvements, and they allow for the reuse of data.
  6. On the Edge with Internet of Things (IoT): By capturing and analyzing all types of sensor data from telematics and/or interconnected devices such as vehicles, meters, machines, weather devices, buildings, manufacturing lines, and shopping carts, this emerging breakthrough business application can monetize the industrial Internet of Things, by changing business models, improving processes, exploiting new technologies, improving personal health, or enhancing the customer experience in new ways.
  7. Operational Excellence: Implementations that have delivered measurable improvements in the organization’s operations, such as forecasting or anticipating customer demand; improving inventory management, supply chain visibility or asset monitoring/sensing; increasing sustainable business practices and resource optimization; improving transparency, compliance or risk management; and other deployments that deliver greater operational efficiencies and improve the bottom line.

Partner Categories

  1. Big Data Intelligence: Partner will have leveraged one or more of Teradata’s platform technologies including Teradata, Teradata Aster or Hadoop. This solution could leverage new emerging data sources such as Web logs, sensor, etc. or compelling new analytics – digital marketing optimization, new Web path analysis, or other advanced analytics for discovery and new insight. The solution will provide a unified, high-performance big data analytics system for an enterprise and show measurable return on investment to our customers. Solution will have delivered valuable insight to lines of business and enable our customers to make time-sensitive decisions by analyzing entire sets of relevant data.
    • Entries in this category must be from an active Teradata Integration and Consulting Partner (ICP) or an active Independent Software Vendor (ISV).
    • The award covers activities occurring between July 1, 2015, and April 30, 2016.
    • Partners may submit no more than one entry for this category.
  2. Business Insight: This award recognizes a partner who has developed and implemented a point solution — such as pre-built applications or an industry offer – that uses any analytic data platform, including Teradata, Teradata Aster, Hadoop and/or one of our marketing or analytic applications to deliver analytic insights to customers. This solution must be in production and must deliver measurable return on investment for the customer.
    • Entries in this category must be from an active Teradata Integration and Consulting Partner (ICP) or an active Independent Software Vendor (ISV).
    • Solutions that have won this Award in previous years are not eligible.
    • The award covers activities occurring between July 1, 2015, and April 30, 2016.
    • Partners may submit no more than one entry for this category.
  3. Enterprise Intelligence:  This award recognizes a partner who has worked with a customer to build a company-wide solution leveraging a Teradata enterprise data warehouse to drive value. Teradata should be the underlying platform for the company’s strategic data analysis that is accessed by different departments and a broad user base.   The winning submission must be in production and producing positive results/ROI for the customer. Multiple entries will be accepted, provided they are based on different customer implementations.
    • Entries in this category must be from an active Teradata Integration and Consulting Partner (ICP) or an active Independent Software Vendor (ISV).
    • This initiative will have established a Teradata system as the preferred data warehouse platform environment or could be a joint initiative built in partnership with Teradata (for ICPs only).
    • The award covers activities occurring between July 1, 2015 and April 30, 2016.
  4. Collaborative Revenue: : Teradata selects this winner based on internal metrics to honor the partner with the largest incremental year over year Teradata order growth.
    • Combination of gross $ growth and % growth
    • Time period: : July 1, 2015 – June 30, 2016.
    • Teradata selects the winner based on internal metrics.
  5. ISV Partner-Driven Wins: Teradata selects the winner based on internal metrics.
    • Teradata system is installed at a new customer or in a new footprint and department or division of an existing Teradata customer.
    • Most Teradata (Teradata, Teradata Aster and/or our marketing or analytic applications) wins during time period: July 1, 2015 – June 30, 2016.
  6. IC Partner-Driven Wins: Teradata selects winner based on internal metrics.
    • The Partner-Driven Wins Award recognizes the Integration and Consulting Partner who has driven the most Teradata, Teradata Aster, Hadoop or analytic applications wins during the last year.
    • Time period: July 1, 2015 – June 30, 2016.

How many Customer categories can one company enter?

As many as appropriate but a project may be entered into only one category.  The exception is the Innovation and Leadership Award.   A company may separately submit more than one individual.

Can I enter a project that I submitted last year that did not win?

Work entered into the Customer Awards in previous years is eligible if the project is still active. We recommend the previous entry be updated with new details and current results prior to submission.

Can I enter a project that won in a previous year?

Yes, if the project is still active, however, new details and current results should be included.

What happens if the project I submit into a Customer Award category is entered by another person in my company or by a participating partner?

Check with your colleagues, partners and customer before entering a project or an individual to avoid duplicate entries. If a project or individual is entered more than once into any category or multiple categories of the Customer Awards, EPIC reserves the right to remove all but one of those entries from the awards.

How much information do I have to provide?

It’s important to include a succinct overview of the challenges faced, the objectives, the solution deployed and impact on the organization and architecture, and the business outcome tailored to the category entered. The judges will want to understand why this company or this individual is deserving of the award. If you are a Global Integration and Consulting Partner submitting to a partner category, it is important to describe the project completed and specific services you provided.

Does the customer need to divulge proprietary information in the submission that may go public?

Each entry form contains a Public Overview section. The Public Overview part of the submission is the only portion that may be cited in the awards ceremony presentation (if you are a winner or finalist) and used on Teradata websites, press releases and other published materials. All other information you provide is for the exclusive use of this awards program and its judges and will be treated confidentially. Portions of the Public Overview may be edited for length or clarity, but we won’t add or change the information without your approval. Winners and finalist companies and individuals must agree to the use of their name in a press release, marketing collateral, and in promotion through Teradata social media channels. However, winners will not be required to detail their deployment to the public.

Do I include my contact information on the form as well?

Yes. Please include your information as the person submitting the entry in the first section of the form.   We will notify you in mid-July as to the status of your submission.

How are the winners and finalists selected?

An independent, third-party judging panel will evaluate and score entries in each customer category according to the implementation’s strategic importance to the business, as measured by its:

  • Financial return and measurable payback (returns on investment, assets, resources, speed of time-to-value) through the creation of revenue opportunities or cost savings.
  • Impact on the nominee’s customers (i.e., improved quality of service, increased retention, acquisition, innovation in products/service to customers).
  • Delivering a strategic advantage to the business/organization now and providing a foundation for future initiatives.
  • Ability to overcome the challenges of data management, information access and analysis to provide a foundation for better business decisions.
  • For partner category submissions, global integration and consulting partners will also be judged on the services they provided to the project and impact on results.

The three top-scoring entries in each category will be declared finalists and notified in July. The entry scoring the highest in each category will be named a winner at the awards ceremony.

How do I know my submission will be evaluated fairly?

The customer awards program is managed by an independent, third party organization. Customer category entries are judged by a panel of independent, third-party judges. Teradata sponsors the awards program and hosts the event to honor our award-winning customers from around the globe.

Where and when will the awards ceremony take place?

For the convenience of our customers, EPIC Award winners are announced and celebrated at the Teradata EPIC Awards ceremony held during the Teradata PARTNERS Conference in Atlanta, GA on Monday evening, September 12, 2016

Do the winners and finalists need to be present to receive their award?

We hope that winners and finalists will have a representative present to accept the award at the ceremony held at the Teradata PARTNERS Conference on September 12, 2016. If the winner or finalist or another representative cannot attend, they will be recognized during the ceremony and arrangements will be made for them to receive the award at a later date.

What do the winners receive?

  • Hand-crafted, personalized crystal award presented during the EPIC awards ceremony.
  • Public recognition and visibility in front of Teradata customers, partners Teradata executives and leadership.
  • Free publicity for your company at the Teradata PARTNERS Conference in September in Atlanta GA, exposure via Teradata social media networks (Twitter, LinkedIn), press release, EPIC Awards website.
  • Networking opportunities. Teradata EPIC Award winners and finalists will be honored at a reception where there will be ample time to network with fellow business and IT professionals and partners who are recognized as outstanding innovators among their peers and in their company.

Who do I contact for more information?

For complete information about the categories and awards program, visit  For questions, assistance in writing, or general program information, email